Shipping Policy - Custom Hadiah

Shipping Policy

Shipping Policy

All items are made-to-order. This means that when you place your order, we print that item just for you, one at a time for the best quality!

To estimate when you can expect your order, please refer to the time frame below:


Production Time

Shipping Time

All items

3 - 7 days

1 - 3 days to WEST

3-10 days to EAST


 Please note:

  1. The above time frame is only applied for orders to Malaysia with standard shipping methods.
  2. The majority of our orders are processed and shipped within the time frame we offer above. However, the time period above is only approximate and can differ in individual cases. Some items/orders may require a longer ship-out and/or delivery time frame.


Make sure you provide the correct address at checkout because:

  • We are not responsible if your order gets delivered to the wrong address or returned to sender (You will need to pay for your parcel redelivery)

If you contact the final mile carrier after the order has left our warehouse and ask them to forward or redirect your parcel, we are not responsible if that parcel gets lost, stolen, or damaged.

Customer service is our #1 priority and we will do whatever we can to take care of you. Thank you for considering and if you have any questions, please don't hesitate to contact us via: